Privacy Statement
This statement explains what personal information champssportshop.us/ collects, why we collect it, and what rights you have over it.
Information we collect
- Order information – your name, billing and delivery address, email address and phone number.
- Payment information – handled by our payment provider. We receive only a confirmation and the last four digits of the card, never the full number.
- Account information – if you create an account, your email address, order history and saved addresses.
- Technical information – IP address, browser type, device type and the pages you visit, collected through cookies and similar technologies.
- Communications – the content of emails you send us.
How we use it
- to take payment, pack and deliver your order, and handle returns;
- to answer your questions and provide customer service;
- to detect and prevent fraud;
- to meet our legal, tax and accounting obligations;
- to improve the site and, where you have agreed, to send you marketing emails.
Cookies
We use strictly necessary cookies to run the shopping cart and checkout, and analytics cookies to understand how the site is used. You can block or delete cookies in your browser settings; blocking the strictly necessary ones will stop checkout from working.
Sharing
We share personal information only with the companies that help us operate: payment processors, shipping carriers, our email provider and analytics providers. They may use it only to perform the service we have asked of them. We do not sell your personal information.
Retention
Order records are kept for as long as tax and accounting law requires. Marketing preferences are kept until you unsubscribe. Support emails are kept for two years.
Your rights
You can ask us to:
- show you the personal information we hold about you;
- correct anything inaccurate;
- delete information we no longer need;
- stop sending you marketing email;
- opt out of the sale or sharing of your personal information – see Do Not Sell or Share My Personal Information.
Email [email protected] to exercise any of these. We answer within 30 days and may ask you to verify your identity first.
Children
This site is not directed at children under 13 and we do not knowingly collect their personal information.
Security
The site runs over HTTPS and payment data is transmitted directly to our payment provider. No system is perfectly secure, so please use a strong, unique password for your account.
Contact
Questions about this statement? Write to us at [email protected], or use the address on our Contact Us page.